I’ve been trying out the new TranscriptPad app (iTunes link) from LitSoftware, the folks that brought us TrialPad (iTunes link) (I wrote about TrialPad in February of last year in a post that generated a record number of comments at TabletLegal). Jeff Richardson over at iPhone JD has, as usual, put up a stellar, comprehensive review of TranscriptPad that I encourage you to check out. Rather than subject you to another review, I reached out to Ian to get his thoughts on app development for lawyers and the future for TranscriptPad.
One thing I’m really interested in is what you are seeing as a developer of apps specifically for lawyers. Will iPad use come to be normal in courts and law offices rather than the exception?
I see tablet computing in general, and the iPad in particular, as something that will drastically change the practice of law. It has really already begun to do so. I really think the reason for this lies in the simplicity the tablet offers, without having much of a tradeoff in functionality. People like to say that lawyers are slow to adopt new technology, but I think that is an unfair assessment. When fax came out, lawyers as a whole adopted it because it was a simple alternative that didn’t have much of a tradeoff when it came to functionality. The same happened with email, and mobile phones, and is now happening with tablets.
With regard to courtroom presentation, for example, the trend has gone from hiring a trial presentation specialist with all the necessary equipment and know-how, to a lawyer bringing in his own iPad to connect to the court’s system, and feeling comfortable doing so. Many courtrooms are becoming “wired” which further simplifies the use of TrialPad, and many other apps that are capable of displaying information on a secondary device (i.e. projector or flat panel) using the built-in mirroring on the iPad 2 and later.
I have received many emails from lawyers trying to use complicated desktop software like TrialDirector, one recently described needing to get his IT involved, and bringing a laptop, with power cords and all the cabling (much more cumbersome) to court only to see the opposing counsel using an iPad. It is a huge compliment for Lit Software, but perhaps more of a harbinger of the way tablets are being adopted into law practice, that on the lunch break he asked his IT manager to get him an iPad and load TrialPad and his docs for use the next day. There was also the email I received from the head of the plaintiff’s steering committee in a huge matter, with a very big budget, who has his whole team using TrialPad, and now TranscriptPad, to research and prepare their evidence. Not because they couldn’t afford a support specialist, but because they just found it more efficient for their work flow.
Tell us a little about TranscriptPad.
TranscriptPad was going to be the app that we would release first, but I had gotten further along with TrialPad, and it seemed more logical to get that out the door.
TranscriptPad evolved out of the many trials I had worked on as a trial presentation consultant. I was constantly given marked up paper transcripts (with sticky notes, red pen marks, highlighting, cross-outs, opposing counsel designations, etc.) in order to create exhibits to be printed, mounted and laminated, or to create video edits of designations to be played during mediation or trial. Invariably, because of all the markups, there were many times when it wasn’t clear what was to be in and what was supposed to be out. I thought there had to be a better way to read and mark up transcripts, and that there also had to be a better way to transport them other than as piles of paper.
Who is TranscriptPad best for?
TranscriptPad was designed for anyone who has to read a transcript. Obviously that includes trial lawyers, but it is also immensely useful for judges, appellate counsel, divorce lawyers, and expert witnesses. It is even useful for a doctor who is a defendant in a medical negligence matter who wants to read not only his own depo(s), but the depos of the plaintiff, and even the plaintiff’s experts to flag certain areas for his counsel to follow up on.
What kind of feedback have you received from about TranscriptPad?
TranscriptPad is still in its early days, but the feedback from our users has been great. A lot of our users had been trying to accomplish the same thing by re-creating their files and using two or three separate apps to perform different functions.
How is that feedback affecting your future development of the app?
I personally read every single email sent to support@litsoftware.com and respond to them accordingly. As with TrialPad, all suggestions and feature requests are considered for a future update, with the more frequently requested features rising to the top of the development schedule.
Do you think the iPad will become standard equipment for lawyers?
Most definitely. I don’t think you’ll be seeing boxes of documents strapped to a wheelie device with a bungee cord for much longer. This ILTA survey speaks volumes (no pun intended!).
TranscriptPad is $49.99. Your other app, TrialPad, is $89.99. I know you received some strong feedback (some on this blog) about how you priced your first product, TrialPad. Did that experience affect how you priced TranscriptPad?
Not at all. Our motto is “serious apps for serious professionals”. Litigation is not a game. We justified the price for TrialPad by continuing to develop the app with numerous updates adding many new features, and we continue to develop it. The response we’ve had from our users, new and old, confirms that we made the right decision when it came to that price point.
The same is true for TranscriptPad. We chose a fair price for a serious app that does serious work, and we will continue to develop and refine it with user requested features and improvements. I have not received any heat about the pricing of TranscriptPad, maybe because users know our history with TrialPad and see us as a developer that builds and updates quality apps, or maybe comparing TranscriptPad to a desktop equivalent shows how inexpensive it really is. I think a lot of our users also know that the sales market also has to be considered in the pricing of an app, if you have a limited user base because of a specialty app, you have to be able to recoup the effort put into creating the app, and updating it, as Apple does not allow us to charge for updates. There are other apps who have tried to compete in this market, and who have now stopped further development as the price they have chosen to charge is too low to justify the effort in continued, and necessary, updates.
Do you think Apple could structure the iTunes App Store differently to benefit consumers and developers of “pro” apps?
I have heard calls for a “Legal” section, similar to the Medical section, but a Pro section would be great to encompass these two fields as well as other professional areas. Apple could raise the bar and demand a higher standard for development for these Pro apps allowing developers to charge a higher price but also giving professional consumers the peace of mind that they are in an area where they can view and purchase “serious apps for serious professionals”.
What’s next for Lit Software?
We have many plans. Our goal is to turn this industry upside-down. It’s not making a lot of the 800lb gorillas very happy, but our goal has been to put affordable and powerful apps into the hands of professionals to allow the David’s to take on the Goliaths.
Thanks, Ian!
TranscriptPad is $49.99 and available in the App Store (iTunes link)








